Pukka-j recently relocated the RIS / PACS services at Pall Mall Medical to new hardware at a different site.  Pall Mall Medical were keen to bring the archiving services in-house and redirect all the modalities to the new service.  Due to limited access and network bandwidth where the data was originally located, Pukka-j worked closely with the IT partners at Pall Mall (Ascent Networks) to find a way to move the services whilst minimising the impact to the department.  The process was made simpler because it involved transferring data and services between two Pukka-j systems.

The initial stage was to set up the new services on the new hardware and start to establish connectivity with modalities and external DICOM and HL7 services like teleradiology companies.  In order to move the data, the simplest way was to export it to an encrypted external drive and simply copy the data from the old system to the new one along with all the records in the database.  Importing the database records brought the new system up to date but there was a small delay in the department whilst all the DICOM data was restored.

Peter Charlton, Senior IT Support at Ascent Medical told us “The product and support we receive from Pukka J are second to none. The internal knowledge of the systems allows Pukka J to provide us with quick and efficient support to any issues with have.”